Rules and FAQs

Rules, Regulations, and FAQs
Here at CoCo Key, your safety and comfort are our first priority. Our staff takes pride in being vigilant in our awareness of everything and everyone in our pools. Periodically we may insert one of our mannequins (Timmy or Buddy) into our pools to test our lifeguards, ensuring vigilance and awareness at a moment's notice. Our lifeguards have been trained through the Red Cross Lifeguarding Program which combines the best in swim instruction with a strong emphasis on drowning prevention and water safety.
Our motto, simply stated: "Your safety comes first."
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Rules and Regulations
  • Please
    • No masks allowed
    • No outside food or beverage allowed
    • No smoking
    • No flotation devices, unless approved by a supervisor.
  • Please obey the lifeguards and water resort staff at all times.
  • Use of Coco Key water resort requires a valid wristband.
  • Proper swimming attire is required, no cut offs, wet suits or swim wear with exposed zippers, buckles, rivets, metal ornamentation or loose strings.
  • Any child under the age of three is required to wear approved aquatic diapers at all times while in the water park. Additionally any child three years of age or older who is not potty trained (still regularly wears diapers) is required to wear approved aquatic diapers at all times while in the water park. Approved aquatic diapers are available at the water park front desk for a nominal fee. Please use the changing facilities located in the rest rooms to change diapers.
  • Park hours, activities and ride are subject to change on occupancy and management discretion.
  • No refunds due to circumstances beyond our control.
  • CoCo Key water resort maintains a tobacco free environment.
  • Any person under the influence of alcohol or drugs will not be permitted into the water resort.
  • Management reserves the right to suspend privileges or refuses admittance to any person failing to comply with regulations.
  • Management reserves the right to limit admission.
  • Lifeguards enforce rules and respond to any aquatic emergences, but parents are ultimately responsible for the safety of their children.
  • Failure to follow rules and use common sense may result in serious injury to yourself or others.
  • Each attraction is unique and may not be suitable for all ages.
  • Additional rules and requirements such as height restrictions and rules of behavior are posted at each attraction for you safety.
  • Parents or guardians are responsible for directly supervising their children for the entire visit.
  • Children under 14 years of age must be accompanied and supervised by an adult.
  • Children under 5 years of age must be within arms reach of an adult at all times.
  • Please do not run, push, play rough, sit or stand on shoulders in the pool, or on the deck areas.
  • CoCo Key is not responsible for lost, stolen or damaged property.
  • Coolers, glass and outside food and beverages oar not allowed in the water resort.
  • Rafts, balls, flotation devices, snorkels, chairs and toys are prohibited in the water resort.
  • Diaper changing is allowed in the restrooms only. Changing stations are provided.
  • CoCo Key has a very limited number of life vests available to loan for guests that are non-swimmers on a first come, first served basis. We encourage guests to bring their own however they must be US Coast Guard approved.
  • No cameras or video recording equipment are allowed in locker rooms.
  • Please be aware that the water resort environment can be damaging to electronic equipment.
  • CoCo Key water resort is an aquatic environment. Be prepared to get wet.
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